Zendesk, a proven cloud-based customer service software provider has announced a new team up with Magento, an e-Commerce platform created by eBay.
The partnership has simple agreement that clients can now use Zendesk customer service channels to their Magento powered sites.
A simple configurator will allow customers to setup and run customer service capabilities in a matter of seconds. This will also allow Zendesk customer service employees to access consumer data seamlessly.
The system is a two-way integration meaning customer service employees can stay with the platform while interacting to all customers.
