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Zendesk and Magento Team Up to Deliver CRM Platform for e-Commerce Businesses

Carissa Coles Leave a Comment

magento zendesk crm integration for e-commerce

 

Zendesk, a proven cloud-based customer service software provider has announced a new team up with Magento, an e-Commerce platform created by eBay.

The partnership has simple agreement that clients can now use Zendesk customer service channels to their Magento powered sites.

A simple configurator will allow customers to setup and run customer service capabilities in a matter of seconds. This will also allow Zendesk customer service employees to access consumer data seamlessly.

The system is a two-way integration meaning customer service employees can stay with the platform while interacting to all customers.

[Read more…]

Filed Under: Ecommerce Tagged With: CRM platform, customer service platform, e-commerce business, e-commerce platform, Magento, online marketplace, Zendesk, zendesk and magento partnership


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